Shipping policy

Tracked Shipping

Oliva + Olga carefully packages item(s) in the condition stated at the time of sale. All item(s) are shipped with tracking services, and the tracking number will be provided to the purchaser. Oliva + Olga is not responsible for item(s) once they are shipped nor for the condition in which the item(s) arrives to the purchaser. If you would like to purchase insurance for your purchase, please contact us directly at bonjour@olivaetolg.ca. Customers are responsible for surcharges resulting from added insurance to shipments. No refunds or exchanges will be considered for item(s) after they are shipped.